Legal notice

Responsible for the content

Gerhard Knaus
Vorberg 357
8972 Ramsau am Dachstein
Tel.: +43 3687 81306

Webdesign:, Werbeagentur Lang

Foto copyrights: Christine Höflehner –,
Videos:, Werbeagentur Lang

Data Privacy Policy

1. General
The Author attaches great importance to the privacy of each customer. Personal data are therefore always processed in compliance with the applicable data protection regulations and, in particular, the provisions of the General Data Protection Regulation (GDPR), which enters into force on 25 May 2018.

2. Data protection on this website
When a user visits these websites, data are collected and then used by the Author for analysis purposes. Such collection serves the following purposes, in particular:

Analysing site use for the purpose of market research and optimising website content
Adapting site content to suit the users’ needs
Improving user-friendliness and ease of operation

3. Contact form
When a user requests information from the Author, all data are processed as received via the data entry form on the website. This is necessary for the processing of the order (GDPR Article 6 (1) (b)), as the order cannot otherwise be carried out (GDPR Article 13 (2) (e)). The relevant data processing for this purpose takes place entirely within the EEA. The data are deleted after 3 months.

When a user subscribes to the newsletter, then they give their consent through the relevant declaration.

4. Cookies
Cookies are very small files saved by a website to the visitor’s computer. They cannot be used for the purpose of reading other data on the computer. Websites use cookies to restore earlier user preferences and to track the progress of visitors’ requests. The Author use cookies to better adapt their services to the needs of their customers and to give their content the best possible structure. The information is also used for the further improvement of the navigational structure and to make this structure more user-friendly. Additional cookies are placed separately by the systems specified in point 7 and are used by the Author for joint remarketing activities. By default, all cookies are accepted by all internet browsers. However, you can instruct your browser not to accept any cookies or to delete them automatically after every internet session. If you wish to do this, look up the relevant instructions on the support pages provided by your browser manufacturer.

5. Right to information and other rights of data subjects
Under the provisions of the General Data Protection Regulation (GDPR), due to enter into force on 25 May 2018, you are entitled to receive information on any of your data processed by the Author. To obtain information on data protection issues and to assert these and other rights you have as a data subject (rights to rectification, erasure, restriction of processing, the right to object against processing and the right to data portability), please contact us at, so that further steps can be initiated. You are entitled to submit a complaint to the relevant data protection supervisory authorities (in Austria: Österreichische Datenschutzbehörde,

6. Right of revocation
You have the right at any time to revoke your consent to the use of your personal data. If you do so, the Author will stop using your data any further and delete the same in compliance with any legal retention duties.

7. Google Analytics
The Author uses Google Analytics by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for web analysis purposes on its websites. The use of this analysis service also involves saving cookies to your computer. The resulting information, including the IP addresses of visitors, is sent to a server in the United States, where it is then stored. For data protection reasons, the Author uses the function “_anonymizeIP()”, so that the transmitted IP addresses only undergo processing in abbreviated form and do not allow any direct association with individuals. More information on Google Analytics can be found on the internet, at The Author uses Google Analytics functions to analyse site use, e.g. in the form of anonymised reports and charts on PageViews and Visits and also for remarketing, reports on impressions in the Google Display network, the integration of DoubleClick Campaign Manager and Google Analytics performance reports under demographic criteria and interests. By using this website, you declare your consent to the processing of your data by Google in the aforementioned manner and for the aforementioned purpose.

8. Privacy policy for accomodation
Your personal data, that is in particular

Your personal data (last name, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and license plate number
the data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and identity documents (identity card, driver’s license etc. together with issuing authority and term)
the data on payment methods and in connection with payments, in particular with debit cards, credit cards and bank cards
the length of stay you request, the destinations, hotels, contacts, conditions, special services, health data, frequent flyer number, personal preferences that you give us, and
special categories of data, such as health data, special needs data and marriage / partnership,

are needed for our services. This includes bookings of travel, guides, gastronomy, rental vehicles, transfers, registrations, insurance, events, tours, accreditations, vouchers, billing and their review (B2B, B2C, FIT) and ticket bookings.
We store, process and, where necessary, provide this information to third parties with whom we cooperate to provide the most effective and optimal service to our customers – including service providers in third countries as processors, software and agency service providers belong -, transmitted.
We do not use profiling and automated decisions.

The legal basis for these data processing processes is the fulfillment of our pre-contractual and contractual obligations towards you,
Your consent, legal, contractual or other legal obligations on our part (eg documentation rights and duties under accounting, tax and customs, contracts, reporting, litigation) and § 96 TKG and our legitimate interests (eg improving our customer service, also in the field of direct mail or the exercise of our own legal interests).

The duration of the storage depends on the duration of our business relationship, the consent given by you, and the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of a regular cooperation for our best possible customer service, we endeavor to know your customer wishes that have already been conveyed to us so well that we can satisfy you constantly and permanently.

9. Other
We have implemented organizational and technical safeguards that we continually evaluate and adapt as necessary to protect your personal information that we store and process.
We reserve the right to change this privacy policy at any time and to adapt it to new developments. The new version is valid from provision on our website. The current version of the privacy policy is available on the website at any time.

Terms and Conditions of Use

1. General
The Author operates this website serving the information as a tourist destination. All users are requested to read carefully the following terms and conditions as well as the other legal requirements. In order to use the websites, the user must declare their consent to the terms and conditions specified below. By using this website, the user accepts the terms and conditions and all other legal requirements. Should a user not accept the terms and conditions, then they are not permitted to use this website any further. If a user violates specific provisions or all provisions of the terms and conditions below, then they automatically and immediately lose their right to use this website. If such a violation has occurred, the Author reserves the right to assert whatever claims may be relevant in a given instance (e.g. for damage compensation) towards the relevant user(s).

2. Copyright
This website may only be used for information purposes, both privately and for business. All content of the website is copyrighted. This copyright exists independently of whether content is offered for free or against payment of a charge. Any form of duplication, distribution, renting, lending, provision of public access and any other use of any kind whatsoever requires express written permission from the Author and is expressly prohibited in all cases where no such permission has been granted. An exception shall be made if a specific provision expressly contains regulations in derogation thereof. Violations of this provision may, in particular, have consequences under trademark, copyright and competition law. The Author expressly reserves all copyrights and the resulting utilisation rights (i.e. exploitation rights and usage permission) as well as any other rights to content provided on the website.

3. Data protection
The Author places considerable emphasis on the careful handling of data. Its data protection policy therefore follows the principle of safeguarding data privacy and is designed to put special emphasis on the protection of data. All users are required to read the Data Privacy Policy.

4. Warranty
The Author cannot guarantee that the website will be accessible continually and at all times. Technical faults and/or servicing and other causes (e.g. a relaunch of the websites) may result in the site being unavailable, either briefly or for a longer period of time. The Author bears no responsibility for any specific availability of or access to its websites. The Author does not guarantee the correctness, completeness, legality, objectivity or up-to-date character of content provided on the website. The same applies to all products and services, including their descriptions and price details, provided on the websites. The Author may adjust, change or remove site content at any time and without prior notice.

5. Liability
The Author cannot be held liable for any damage of any kind (e.g. loss of profit, fruitless expenses, damages arising from loss of data, lost earnings, claims under enrichment law, cost of legal advice and contract set-up costs) – see below, “Limitations of liability”. This exclusion of liability refers, in particular, to all damage caused by the use of the website, the temporary or permanent inability to use the websites (downtime), the limited availability of the websites and/or their content, faulty presentation of content, the presentation of third-party content and the presentation of hyperlinks on the websites. Moreover, the Author bears no liability whatsoever in cases where the use of the websites or their content causes damage to hardware and/or software or other files. The user acknowledges that services offered by the Author also include the involvement of third-party network operators. The availability of services is therefore dependent on the technical provision of third-party network services. The Author accepts no duty to ensure that the services it offers should be continually uninterrupted and accessible on the internet at all times. The user is aware that the Author has no control over internet access, the transmission rate or the availability or stability of network connections or access options. The Author may suspend its services for a reasonable amount of time for internal reasons, for example maintenance purposes. Temporary restrictions of services may occur, in particular, as a result of force majeure, industrial action, lockouts, official instructions, technical changes to the facilities of the Author and any other measures required for proper or improved operation (e.g. servicing, repairs, etc.). The user cannot derive any claims from such instances, although the Author will endeavour to ensure the removal of a given fault as quickly as possible. Whenever the user uses the services of the Author, they do so at their own risk and expense and may only use suitable technical equipment, such as appropriate computers, modems, etc. The user shall furthermore only use the services in compliance with statutory provisions and shall, in particular, refrain from any improper use of the services. In instances where services are provided free of charge, the Author reserves the right at any time to change the same to chargeable services after prior notice. The user has no entitlement to the provision of charge-free services. On its website the Author also offers its users services (e.g. information) that have been provided, created or otherwise made available by third parties. Where possible, the Author shall endeavour not to let the operation of its websites violate any third-party rights, in particular, but not exclusively, copyright, exploitation rights, trademark rights and any other utilisation rights. The Author, however, accepts no warranty that the services used by users (such as information) are free from third-party rights, particularly – though not exclusively – from copyright, exploitation rights, trademark rights or other utilisation rights. It bears no liability for any damage that might occur as a result. The Author accepts no liability whatsoever for free software downloads it may offer on its websites (e.g. screensavers) or indeed for the functioning of such downloads. In particular, no liability can be accepted for possible (consequential) damage resulting from the use of software (e.g. damage to the operating system) – see below, “Limitations of liability”. The Author will endeavour to ensure the correctness, completeness and up-to-date character of price details specified on this website. However, as the Author receives price details from third parties, it is not in a position to verify their correctness. In particular, such details are subject to regular changes. The Author therefore accepts no liability for the correctness, completeness or up-to-date character of price details specified on websites. This general exclusion of liability applies irrespective of any grounds for claims that may be asserted for slight negligence and – if asserted by a business – also for gross negligence. Exclusion of liability covers both contractual and non-contractual claims. However, it does not cover personal injury, mandatory legal liability provisions or intentional damage.

6. Changes
The Author may change, adapt or update these terms and conditions of use and all other legal texts at any time, without prior notice and in any form. The current version of these terms and conditions is binding. All site users should view these terms and conditions and the relevant legal requirements at regular intervals, so that they can keep up to date about any changes. All site users expressly declare their consent that the relevant latest version enters into effect as soon as they visit the website again. This is unless they expressly and in writing object to the latest version of the terms and conditions or of the other legal texts.

7. Hyperlinks
The Author bears no liability for linked websites and their content. The hyperlinks on the websites are a free service provided by the Author. The Author has no control over the design of or changes to linked websites or over any content provided on the same. If hyperlinks on the websites refer to third-party content, then the provision of such hyperlinks does not constitute any evaluation of the linked content. In particular, The Author accepts no liability of any kind for the correctness, completeness, legality, objectivity or up-to-date character of such content. Any access to information reached via hyperlinks on the websites is exclusively the responsibility of the user. All users are requested to read the provisions on linking and framing. If, as a user, you notice that a link refers to legally problematic content, we should be grateful if you would notify The Author by email – – about the link, so that it can be removed as soon as possible if necessary.

8. Place of jurisdiction, place of performance and applicable law
If the user is a business person, then the court of law with jurisdiction for Schladming shall be the only one with competence for any disputes that may arise, and disputes shall be exclusively subject to substantive Austrian law, excluding the UN Sales Convention (CISG) and national conflict-of-law provisions. If the user is a consumer within the definition of the Austrian Consumer Protection Act (Konsumentenschutzgesetz), then this only applies if they have their place of residence, their place of habitual abode or their place of employment within the area covered by this active law. The place of performance for all claims and obligations is the registered office of the Author.

9. Severability and miscellaneous provisions
Users who are business persons are subject to the following provision: Should individual provisions in these terms and conditions of use become null and void or ineffective, then this shall not affect the legal validity of the remaining provisions; in such a case provisions shall be deemed to have been concluded that are legally valid and which come as close as possible to the original purpose intended by the Author. In cases where the written form is required, it shall be sufficient for such documents to be sent by fax or email.